Bruc & Bruc
7.8
426 reviews
Mallorca, 290, 2-2
, 08037
Barcelona
Spain
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About
Barcelona.org score
7.8/10
Good
426 reviews
Property amenities
Parking
Non-smoking rooms
Airport shuttle
Family rooms
Internet services
Lift
Express check-in/check-out
Safety deposit box
Tour desk
Heating
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Private check-in/check-out
Shuttle service (additional charge)
Daily housekeeping
Private parking
WiFi available in all areas
Accessible parking
Airport drop off
Shuttle service
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Thermometers for guests provided by property
Face masks for guests available
Reviews
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I was extreamly impresed with the stylsh rooms and how impicably they were kept. The bathroom was lovelly and cleen, the fridege was stocked with free water every day and the air con worked perfectley. Tha area is nice and qwite and thier are lots of nice places to eat and drink surrounding it. Close to a few metors and round the corner from tourist spots such as Casa Batlo and Sagrada Fammilia. Thier isn't a reciption which is fine but I imagin this would be a proplem if any fauts occured in the room. My partnner and I were arrivng late and had made contct with thhe hotel a couple of days in advance to see how we would acess the hotel and our room. We heard nothing untill a few hours before we arrived in Barcelona. The lack of communicatoin was very woorring and it would have been nice to hear from them priot to a few hours.
We arrived earlier than expected, and the staff at Bruc & Bruc did their best to ensure our room was the first one to be cleaned so we could check in early. Emails were responded to promptly. The room we got, room six which is right by the entrance, had no room number on it but it was very small. We were given two bottles of water per day. Unfortunately, the room was extremely noisy - we were able to hear things throughout the day and night. Additionally, our air conditioning didn't work and the temperature outside was 48F. The window was also nailed shut, unsurprising considering the price. Despite these issues, it was in a pretty good location and you can't really complain. The beds were also uncomfortably hard.
I had a great stay in May with my partner! The accommodation was really nice, and it was really convenient being in the city centre. We were so lucky to have had a balcony - it was great to have our mornings there with breakfast. The employee in the morning was so helpful and friendly - they even showed us around town and pointed out some great places to eat. Great value for money and a really enjoyable visit!
I had an awful experience staying at the Bruc & Bruc Hotel in Barcelona. When I checked out of the hotel, they stole over $250 from my credit card without my authorization. Despite my complaints, they have yet to refund the money or even respond to me. I strongly urge others to stay away from this establishment as they are completely unprofessional and dishonest.
My stay at the Bruc & Bruc Hotel in Barcelona was less than satisfactory. The service was absent due to the lack of a front desk, and the building was old and didn't provide much sound insulation from the outside environment, making the hotel quite noisy. Even worse, after checkout I was charged an unseen tax of more than 6.5€ per person per night, which I find to be an unethical practice.