Arenas Atiram Hotels
7.9
1.7K reviews
Capitan Arenas 20
, 08034
Barcelona
Spain
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About
Barcelona.org score
7.9/10
Good
1.7K reviews
Property amenities
Parking
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Terrace
Non-smoking rooms
Business centre
Family rooms
Breakfast in the room
Internet services
Lift
Safety deposit box
Soundproof rooms
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Concierge service
Vending machine (drinks)
Vending machine (snacks)
WiFi available in all areas
Wine/champagne
Fruits
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Cashless payment available
Physical distancing rules followed
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Reviews
Exclusivity
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? The rooms were spacious and the beds were very comfortable. ? The breakfast had options to please everyone, ? the staff was very helpful and the prices were reasonable. ??️ The location was in a peaceful neighborhood, just a short walk from the María Cristina station, shops, and restaurants. ? I was so happy to have chosen this hotel for my stay in Barcelona!
This hotel provided me with all the necessary amenities and services during my stay. Its location was convenient for exploring the city. The bed was cozy and the room met the expectations for a business traveler. The housekeeping staff did a great job of keeping my room clean and organized. However, I must mention that the reception team stood out for their hard work and genuine helpfulness, always greeting me with a smile.
During my stay at the Arenas Atiram Hotels in Barcelona, I had a concerning experience with the central air conditioning. The manager, Enrique, suggested that I change hotels, as it is common for Atiram hotels to turn off the air conditioning during autumn and winter. However, after persisting on the issue, they eventually installed a portable AC unit that was quite noisy. This is something that should be made clear before confirming a booking with the hotel or on their website.
This hotel was quite typical for tourists, with friendly staff and a reasonable breakfast. However, despite paying for a family room, we were given a triple room instead. When we asked for the correct room, we were informed that the hotel was at full capacity and we couldn't switch. I even sent an email after our stay but have yet to receive a response. Overall, it was a letdown.
Although the Hotel boasts a 4 star rating, I found it to be more on par with a 2 star establishment. Unfortunately, my experience was hindered by the outdated and noisy elevator which required me to carry my bags up the stairs. Despite my request for a room away from the elevator, I was given 707 and had to endure the heavy noise of the elevator door throughout my stay. To make matters worse, there was some sort of construction or hammering occurring on a Sunday. The pillows provided were uncomfortably hard, despite my request for softer ones, and the bathroom amenities were of poor quality. I was disappointed to find that there were no regular tissues or lotion provided. Furthermore, the gentleman at the front desk during the morning hours was uninterested and more focused on smoking outside. Adding to my discomfort was the presence of mold in the bathroom. Overall, I would not recommend this hotel.