Catalonia Barcelona Plaza

Upon arrival an hour ago, my initial impression was not favorable. The leftmost elevator was out of order, and I feared being trapped inside. The room card slot was also tricky, as it required a 45 degree angle to activate the electricity. It took a call to the front desk to figure this out, as simply inserting the card was not enough. Unfortunately, the air conditioning was also not functioning properly. Despite setting it to 10 degrees, the room remained warm even after 30 minutes. I overheard another guest complaining about the same issue at check-in, but the staff failed to offer any assistance. In my opinion, they should have accompanied the guest and assisted with the problem. Exhausted and disappointed, I have resorted to opening the window for some relief. As a meeting guest, I have three more nights ahead at this hotel and I can only hope for improvement. It's a shame that our company chose this hotel, as we wanted to provide our employees with a pleasant experience. I sincerely hope that my stay is just an unlucky one and that others have a better experience.

? The room had several issues with broken items including the safe box and door lock. The housekeeper also entered without knocking on the door multiple times ? The bed was not very comfortable. On the bright side, breakfast was tasty ? The location was convenient in the heart of the city ? However, overall not the best value.

?The location was simply perfect! We had easy access to multiple metro lines and even a direct bus to the Aquarium and beach ??️ Our room on the 6th floor offered stunning views, just like the ones from the rooftop bar and pool ? We didn't have the chance to dine at the hotel, but we did enjoy some delicious croissants from a nearby bakery (Audrey) ? Our stay was absolutely flawless, nothing to complain about ?

The accommodation was excellent in every aspect. The spacious and spotless room exceeded my expectations. The breakfast was a delightful and satisfying experience. The staff were exceptionally warm and accommodating. There are plenty of dining options and minimarkets within close proximity to the property. Additionally, the convenience of the metro station being just a few steps away from the entrance was a major plus. I also enjoyed using the pool, although it was unfortunate that the sauna was unavailable due to renovations.

The staff at this hotel were disappointing, as they were impolite and haughty. Additionally, the view from the room did not match what was advertised. Despite reserving a room with a view of the square, I was met with a view of a dilapidated building. On top of that, I was overcharged without the staff verifying the correct amount. Quite a disappointment.