Motel One Barcelona-Ciutadella
8.9
10.9K reviews
11 Passeig de Pujades
, 08018
Barcelona
Spain
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About
Barcelona.org score
8.9/10
Excellent
10.9K reviews
Property amenities
Parking
Pets allowed
Bar
24-hour front desk
Garden
Terrace
Non-smoking rooms
Internet services
Lift
Express check-in/check-out
Safety deposit box
Soundproof rooms
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Snack bar
Sun terrace
Shared lounge/TV area
Daily housekeeping
Private parking
WiFi available in all areas
Parking garage
Electric vehicle charging station
Accessible parking
Key card access
Smoke alarms
CCTV in common areas
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Delivered food is securely covered
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available
Reviews
Exclusivity
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Initially, I was hesitant to book my stay at Motel One Barcelona-Ciutadella based on expert recommendations to stay in a more central location. However, I am so glad I decided to stay here. This hotel is just a short walk away from the charming gothic quarter and situated next to a beautiful park. The cleanliness and friendly service at this hotel immediately caught my attention, and the prices were very reasonable. The hotel also has a great bar and a cozy rooftop seating area. While the rooms are not very spacious, they are modern and well-maintained. Overall, I would highly recommend this hotel for anyone looking for a budget-friendly stay in Barcelona.
? The location and room were great, just what I expected from this popular hotel chain. However, the lobby bar was a disappointment ?. With only one barman for such a big space, the service was slow and unfriendly. The first night we could order at the bar, which was fine. But the second night, after waiting for almost 30 minutes without being served, we had to leave. It's a shame ?. This has never happened to us at any other Motel One location. Luckily, we're in Barcelona ?? where there are plenty of other places happy to serve us! ?
The accommodation was decent and had a pleasant appearance. However, the size of the room was quite inadequate for two individuals, lacking dressers, bedside tables, and a coffee-maker. There was hardly any extra space available. Moreover, the location was a bit far from the popular tourist spots, although the nearby park was exceptional. There were limited dining options in the vicinity, and the hotel's bar did not allow for refills on coffee if you had only ordered one cup and toast. Overall, the stay was satisfactory but not worth the price.
My partner and I stayed in the room ‘one with view’ last year and were pleasantly surprised. The hotel had a modern aesthetic and the rooftop was lovely. The rooms were pretty standard for the cost, but the view made it worth it. We decided to treat ourselves and spend extra money on the ‘one with balcony’ for my birthday this year, but upon arriving, we were instead provided a room on the second floor. We soon realised that instead of a ‘balcony’ we had a shared terrace which other guests could come into anytime they wanted, making it impossible to have any privacy. The reception staff were unable to offer us the room we had paid for and expected, so we were downgraded to their cheapest room. I was (and still am) so disappointed that I did not get the birthday treat I had expected. Other than that, rooms were mostly clean but good value for money. Would only recommend if you didn’t want to spend much but be in central Barcelona. Other than that, many other lovely hotels advertise their rooms correctly. Wont be returning.
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I come back to this place since 2017 and it keeps getting better! The location is still great ? Rooms, staff and services remain top notch. Late arrivals are no problem, and changes and requests can be handled with efficiency and courtesy via mail. Rooms are modern and clean, with everything you need, an incredibly comfortable bed and a narrow but nice park view. The breakfast is delicious, tho a bit crowded, so try to go earlier. The bar is larger than before, with warm and friendly staff. I didn't try the rooftop but it's popular ? Most importantly, the staff is excellent, well-mannered and professional - Dimitry, Paolo and all the FO and bar staff were so helpful and wonderful. I can highly recommend staying here ? Service and rooms are superb, and you'll be in good hands if you need help with bookings or payments - great place to stay! ???