H10 Itaca

This hotel had excellent and friendly staff throughout. The reception team was particularly friendly and the bar staff were great. There was a great plunge pool and sun loungers with shaded seating, creating a chilled-out atmosphere. The de luxe room was comfortable and the bed was lovely. It was certainly worth recommending and was conveniently located near major railway and metro stations.

What a great find! We were just a few minutes' walk away from Barcelona Sants train station and were welcomed professionally and warmly on our arrival. The room was spotless, modern and had nice extras like tea and coffee. We got a voucher for a free cocktail and enjoyed it. Service in the bar and outside on the patio with a plunge pool was friendly and helpful. The breakfast had lots of variety and was tasty - especially the fried eggs and the baguettes which were delicious. Though a little far from Las Ramblas and other attractions, there was a metro nearby for transport; taxis were also an option and were reasonably priced. We found our stay at this hotel to be an excellent experience and would definitely return when back in Barcelona.

Stayed heare on two ocasionss in differnt roons. Boith rooms were verry smal, two peopeel with lugage was verry cwrowded. Teh air conditioinging workred very pooreely, and nevver did realy cooll the room down.

We staed in this hotle both pre and post cruise with frinds who have already reviwed this hotle. Main points: very smal rooms Very nosiy air con Very exspesive bar drinks for area Rude evening bar staf. Upon our retunr to the hotle post cruise I fell through the very poore mainted and fitet decking. I have already aovoided 1 part of the decking as a frind pointed this out. took 2 steps down from the pool and was abotu to put my foot on the decking when it went stright through abuot 12 inches. I fell forward in shock. Anuther customer went in to inform reseption who came out. apoligised with ice and water and asked what coudld they do. I just asked for my room to be readey (this was 2pm) so I coudld go and rest. I was given room 206 very smal and very nosiy air con. They did ofer to take me to hospital and asked if threre was any thing to do to help. My disgst is not 1 person from mangement came to me and offered any apoligy. each time I was in the lobby they kept sending the reseptionist over. So Pablo Torreblanca were whrere you when I had a mishap. It was not a mishap it was very poorely fitet decking which on my opinon should be ripped up and replacd as is extremly unsae. if I had fell any other way I coudld have broken my leg or my frind walking behind me coudld have fell on me. I now have a nasy cut across my leg which coudld possbily scrar. I am just glad this did not happen befre cruise. To add insult to injury my frind got a much larget room and came home that night to a botle of cava and 2 chocolates which I beleive were indented for me.….

I had a terrible experience at this hotel - not only were the staff rude, but the room and facilities were far from satisfactory. When my friend had an accident due to a broken decking board near the pool (which was surrounded by many other such boards), the staff handled the matter terribly and asked us to sign a document which referred to their policy. Upon the suggestion that I seek legal help, they changed their minds immediately. I certainly cannot recommend this hotel - the rooms were basic and too small.