Grand Hyatt Barcelona
8.8
9.3K reviews
Placa de Pius XII, 4
, 08028
Barcelona
Spain
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About
Barcelona.org score
8.8/10
Excellent
9.3K reviews
Property amenities
Parking
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Tennis court
Sauna
Fitness centre
Garden
Terrace
Airport shuttle
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Safety deposit box
Valet parking
Currency exchange
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Soundproof rooms
Car hire
Tour desk
Hammam
Heating
Fax/photocopying
Luggage storage
WiFi
Allergy-free room
Outdoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Snack bar
Sun terrace
Outdoor pool (seasonal)
Concierge service
Special diet menus (on request)
Trouser press
Airport shuttle (additional charge)
Shared lounge/TV area
Daily housekeeping
Parking on site
WiFi available in all areas
Kid meals
Kid-friendly buffet
Parking garage
Electric vehicle charging station
Pool bar
Wine/champagne
Fruits
Pet basket
Pet bowls
Coffee house on site
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Foot bath
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Fitness classes
Personal trainer
Fitness/spa locker rooms
Swimming pool
Stand-up comedy
Walking tours
Bike tours
Themed dinner nights
Happy hour
Tour or class about local culture
Live music/performance
Live sport events (broadcast)
Aerobics
24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming Pool
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Invoice provided
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Reviews
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The staff went out of their way to make sure our stay was perfect - from restaurant recommendations to helping us with grocery shopping. The 24-hour room service and the food were outstanding. Overall, an amazing stay and definitely worth the money. Highly recommended!
I had an amazing stay at Hotel SOFIA Barcelona, The Unbound Collection by Hyatt and highly recommend it. The location was ideal and the service was outstanding. The room was incredibly quiet, clean and well-appointed, with modern touches like automatic nightlights, keypads and electronic Do Not Disturb buttons. The staff went out of their way to ensure our stay went as smoothly as possible, from suggesting great restaurants to helping us with our grocery needs. And the 24-hour room service with delicious food was the cherry on top of an amazing stay. Highly recommended!
The hotel is in the heart of Barcelona with the fantastic gothic quarter at your doorstep.The balcony view was amazing and the pool area was great and well maintained. Hotel SOFIA provided me with an incredible stay!
I had an amazing stay at Hotel SOFIA Barcelona. The bedroom was modern and had a very comfortable bed plus blackout blinds for a great night's sleep. The staff were really friendly and accommodating, especially with my early check-in request. Best of all, the hotel is surrounded by the beautiful Gothic Quarter and its many attractions, plus the balcony view from my room was breathtaking. The pool area was also well-maintained and a perfect spot to relax. Hotel SOFIA is a top-notch hotel and I would definitely recommend it for travelers.
The rooms were fantastic, spacious and beautiful. The hotel itself was well designed, modern, and elegant. The location was perfect and close to lots of tourist attractions. Will definitely be coming back here and recommending to family and friends.
Hotel SOFIA Barcelona was truly a 5 star experience! The staff were so welcoming and helpful. The rooms were luxurious and immaculate, with all the modern amenities one could want. The hotel itself was located in a great spot, close to many attractions and lushly landscaped. The WiFi connection was a bit slow but that didn't detract from my enjoyment. I would happily return and recommend to anyone in search of a top-notch experience.
We recently stayed at the Hotel SOFIA Barcelona and had a wonderful experience. The professionalism and politeness of the staff was outstanding, from the moment we arrived to the moment we checked out. The amenities were outstanding and the atmosphere warm and inviting. We truly enjoyed our stay and would recommend this hotel to anyone visiting Barcelona. Thank you to the Sofia Team for your hospitality.
I recently stayed at Hotel SOFIA Barcelona, in The Unbound Collection by Hyatt for 8 nights. All in all, it was a good hotel, however, the hot water wasn't working properly and there were some issues with the tub. The maintenance guy was very impolite and started swearing in Spanish while speaking to me over the phone. This was out of line and very unprofessional. Furthermore, I took part in the Hyatt promotion which included triple points, yet I still haven't received these after a month. Additionally, their reception email never replied to my emails. Lastly, when I was checking out, the system crashed and I was not able to check out in time, yet they still charged my card in a matter of seconds. Overall, it was a decent hotel, however, their customer service needs a lot of improvements.