Novotel Barcelona City
8.4
17K reviews
Avenida Diagonal 201
, 08018
Barcelona
Spain
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About
Barcelona.org score
8.4/10
Very good
17K reviews
Property amenities
Parking
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Fitness centre
Terrace
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Ironing service
Internet services
Lift
Express check-in/check-out
Solarium
Safety deposit box
Massage
Soundproof rooms
Packed lunches
Tour desk
Hammam
Heating
Fax/photocopying
Luggage storage
WiFi
Outdoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Snack bar
Sun terrace
Outdoor pool (seasonal)
Concierge service
Special diet menus (on request)
Vending machine (drinks)
Vending machine (snacks)
Daily housekeeping
Parking on site
Private parking
WiFi available in all areas
Kid meals
Kid-friendly buffet
Parking garage
Accessible parking
Rooftop pool
Pool with view
Plunge pool
Shallow end
Wine/champagne
Fruits
Coffee house on site
Sun loungers or beach chairs
Outdoor furniture
Fitness
Kids' pool
Swimming pool
24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Swimming Pool
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Staff follow all safety protocols as directed by local authorities
First aid kit available
Cashless payment available
Invoice provided
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Access to health care professionals
Reviews
Exclusivity
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I had a great time at this place. The breakfast was amazing, with plenty of range and options - way better than what you'd get at a restaurant. There was a fantastic rooftop lounge with great views and helpful staff. The only downside was the internet; it was really poor. It'd drop out for 5-15 minutes and everyone on our team experienced the same issue. If you need to do work online or watch a movie, this is not the place for you. But, if you're just doing casual stuff like emails or browsing, it's OK.
hotel is really good and there is a Metro station 3 minutes walk away. We had a really good stay here and would definitely recommend it.
We recently stayed at a hotel and received a warm welcome from the concierge at the door and the reception team - a great first impression. Although we were early, they had a room available for us and were delighted to be told the rooftop pool was open (which we weren't expecting). We had a family room which was quite small with a double bed and a sofa bed, but it was spotlessly clean and comfortable. The bathroom was fine, although the grouting around the bath wasn't great, and our shampoo/soap dispenser fell off the wall during our stay. However, the dispenser was fixed quickly so did not impact on our stay at all. The rooftop bar and pool had amazing views over the city, even if the pool was very cold - understandable in April. The location of the hotel was really good, with a Metro station just 3 minutes walk away. We had a really good stay here and would definitely recommend it.
This hotel was an unbeatable bargain. Location was ideal-- right across the street from a shopping mall and steps away from restaurants and shops. Inside the hotel, the amenities were modern and had everything I needed. Even better was the rooftop pool bar and restaurant-- the view was amazing and the prices were more than reasonable. It was a great stay!
This hotel didn't meet our expectations. We reserved the highest room category, yet the shower had a terrible odor and we found previous guests' belongings on the ground. Breakfast was an absolute disaster - the space was too small for the number of guests and it was like a noisy marketplace where everyone had to wait in line. For the price of 357 Euro/night, we were severely disappointed. The staff were friendly, but when asked how satisfied we were at checkout, we had to explain why not. All they said was "sorry". We definitely regret our decision - there are much better options available in Barcelona.
While most hotels in the same chain are great, this one was particularly disappointing. The most infuriating issue was the inconsistency of the key card system, which caused numerous difficulties in trying to access our room. It wasn't an isolated incident as other guests reported the same issues. Even when a new card was issued, it still did not help. It may sound like a minor problem, however anyone staying here for multiple nights will be seriously frustrated by this.