Hotel Neri – Relais & Chateaux
8.9
2.2K reviews
San Sever, 5
, 08002
Barcelona
Spain
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About
Barcelona.org score
8.9/10
Excellent
2.2K reviews
Property amenities
Parking
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Terrace
Non-smoking rooms
Babysitting/child services
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Solarium
Safety deposit box
Massage
Soundproof rooms
Packed lunches
Car hire
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Allergy-free room
Outdoor pool
Free WiFi
Air conditioning
Designated smoking area
Snack bar
Sun terrace
Outdoor pool (all year)
Outdoor pool (seasonal)
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Special diet menus (on request)
Trouser press
Daily housekeeping
Grocery deliveries
WiFi available in all areas
Public Bath
Board games/puzzles
Kid meals
Parking garage
Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom
Rooftop pool
Shallow end
Wine/champagne
Fruits
Strollers
Pet basket
Pet bowls
Sun loungers or beach chairs
Swimming pool
Shuttle service
Walking tours
Bike tours
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Swimming Pool
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Face masks for guests available
Reviews
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We immediately regretted leaving this hotel to stay at another Amex Fine Hotels property in Barcelona, in search of a little variety. This boutique hotel offers a calming, tranquil environment off a lovely, quiet square in the heart of the Gothic Quarter. It's very small, so never feels busy or crowded and the staff has time to get to know their guests. The rooms are inviting and well thought-out, and include strange but charming handmade bath products. Breakfast is excellent and huge. The air conditioner could get the room even too cold, a nice feature not found in many other European hotels that seem to struggle when it gets seriously hot. It can be a little difficult to find via a cab, but you’re able to have cars called directly to the door when you’re ready to leave. A special shout out to the bell staff who went above and beyond not only to show us our room and describe the area to us, but also who carried our luggage down to the square when a taxi wasn’t available due to construction.….
We arrived late after a long flight and tiring journey, but George, the night attendant, welcomed us - having provided us with some wonderful cava to soothe our nerves. He showed us to our nicely appointed apartment with full cooking facilities. The next morning, the included breakfast confirmed we had come to the right place. What's more, the amazing nearby market provided the perfect chance to stock up on fresh produce and fish with which to cook ourselves a delicious meal. Thanks to Julian, who acted almost like a concierge, Dottie was not alone on the trip but received his invaluable help in selecting the best ingredients. In the end, it was the care of the staff that made this hotel a place we will come back to whenever we are in Barcelona. JJ & Dottie
We had a truly wonderful experience at this hotel. Coordinating airport transfers was an easy process, and the service we received was outstanding. Our room was quiet and spacious, even though it overlooked a school courtyard. The hotel's location in the Gothic area was perfect and allowed us to explore the city by foot. On day 5 we rented a car, and the hotel staff were very accommodating with parking, with one of the morning attendants even helping us carry our luggage directly to the car in the garage. A wonderful stay overall!
An exceptional and unique hotel in the stunning Gothic Quarter of Barcelona. The building dates back to the middle ages, but the quality and service here are 5-star in every respect. I absolutely suggest trying out the restaurant with Chef Alain Guiard - the food is truly amazing. And don't forget the lovely rooftop pool! The hotel is in the vicinity of so many attractions, such as Cathedral Square, La Rambla and the beautiful Placa Reial. The location can be quite difficult to access by taxi, so I strongly advise you to arrange your transfers with the hotel. If the car can't make it all the way to the door, the staff will come to Cathedral Square and help out with the luggage. This hotel offers a truly unique experience in the most charming and historic area of this magnificent city.
A wonderful experience in a beautiful part of Barcelona. This hotel was so charming and looked after perfectly. All the staff provided great service, with Thomas at the entrance being particularly impressive, Mauro being a great concierge, and the ladies in the restaurant gave us a fantastic experience. The small plaza behind the hotel was incredibly romantic and picturesque. We would recommend this hotel to anyone.