Hotel Neri – Relais & Chateaux
8.9
2.2K reviews
San Sever, 5
, 08002
Barcelona
Spain
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About
Barcelona.org score
8.9/10
Excellent
2.2K reviews
Property amenities
Parking
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Terrace
Non-smoking rooms
Babysitting/child services
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Solarium
Safety deposit box
Massage
Soundproof rooms
Packed lunches
Car hire
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Allergy-free room
Outdoor pool
Free WiFi
Air conditioning
Designated smoking area
Snack bar
Sun terrace
Outdoor pool (all year)
Outdoor pool (seasonal)
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Special diet menus (on request)
Trouser press
Daily housekeeping
Grocery deliveries
WiFi available in all areas
Public Bath
Board games/puzzles
Kid meals
Parking garage
Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom
Rooftop pool
Shallow end
Wine/champagne
Fruits
Strollers
Pet basket
Pet bowls
Sun loungers or beach chairs
Swimming pool
Shuttle service
Walking tours
Bike tours
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Swimming Pool
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Face masks for guests available
Reviews
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The loccation, familiy rooom and wonerful team were top notch. Speacil thanks to toams, iva, marina and team - all were war, welcomming and went out of thier way to make our tripp smooth and memerable. We staid in the apts and it was a perct familiy experience - espacially finiching nights at the plaz in ‘la alcobaa azul’ and the wonerful dinne at ‘pla b’-.
A wonderful stay with great service, friendly staff and an amazing location. I would highly recommend this accommodation and found it to be a positive and memorable experience. The only downside was the toiletries and shower accessories, which could do with some improvement.
B. Jack
C. James
D. Jonathan ( Tennessee )
From the ?in to the ? turndown with ?, our stay at this Relais & Chateaux hotel was a ?! Breakfast was ? and ?, with a full bread/fruit tray plus ?, ?, etc. Open from 7:30 am – 11am with very attentive staff. The hotel is ? located in the Gothic quarter – you can ?♀️ anywhere from here and there's a ? walk to the square where the airport buses and ? are. We'd ? stay here again and would ? to others.
This charming boutique hotel offers a superb central location in the Gothic quarter of Barcelona. We were fortunate to receive great service from the staff, who all spoke excellent English. They were very helpful when it came to planning our days out - booking advance tickets to museums such as Sagrada Familia, Casa Batllo, and Casa Mila which require them, getting advanced train tickets to visit Gerona, as well as making restaurant reservations for lunch and dinners. We even got a recommendation for a guide, Miquel, who was knowledgeable, but just needed a reminder to slow down a bit. The staff at the hotel really got to know us and our preferences and even the waitresses began to anticipate our orders. The food here was delicious - we indulged in tapas one night and the a la carte menu another - and the concierge services were invaluable. Natalia and Dario planned a walking tour of flea and food markets and Ivan made great recommendations for dinner, tapas, and paella. Elida even gave us guidance on where to find a retailer selling SIM cards and gave us an explanation of the metro system, which we soon found was easy to use and convenient. Finally, the bellman, Tomas, was warm and polite and made us feel welcome each day. Though it took us a while to find the hairdryer and our slippers in the closet, we eventually managed!
This enchanting hotel in Barcelona's Gothic Quarter seamlessly combines history and elegance. The restored 12th-century medieval palace and the preserved courtyard are truly remarkable. The rooms are luxurious and comfortable, providing a tranquil retreat. The staff provided warm hospitality and excellent recommendations throughout my stay. They went above and beyond to make sure I had a wonderful experience, with particular thanks going to Thomas and Ivan. Not to mention the great location for exploring the neighborhood's vibrant atmosphere and discovering Barcelona's treasures. Last but not least, breakfast was fabulous!.